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International Sales Hotline:+86 510-87210909Fax:+86 510-87212680


Service Commitment

In order to create a brand, improve the visibility of enterprises and establish a corporate image, we are in the spirit of "all the pursuit of high quality, customer satisfaction for the purpose", with "preferential prices, considerate service, reliable product quality" principle to you solemnly promise:
1.Product quality commitment:
1.The manufacturing and testing of the products have quality records and testing information.
2.For the testing of product performance, we sincerely invite users to visit the products for the whole process and full performance inspection, and then box and ship the products after they are confirmed to be qualified.
2. Product price commitment:
1.In order to ensure the high reliability and advancement of the products, the selected materials of the system are chosen from domestic or international brand products.
2.Under the same competitive conditions, our company will sincerely provide you with preferential price without lowering the technical performance of the products and changing the parts of the products.
3. Delivery time commitment:
1.Product delivery time: as far as possible according to user requirements, if there are special requirements, need to be completed in advance, our company can special organization production, installation, and strive to meet user needs.
2.At the time of delivery of the products, our company provides the following documents to the user:
① Technical Maintenance Repair Manual
② General view of installation
③ Instructions and manufacturer of outsourced parts
④ Provide the list of wearing parts and spare parts, and send a certain amount of spare parts
4. After-sales service commitment:
1.Service tenet: fast, decisive, accurate, thoughtful and thorough
2.Service goal: service quality to win customer satisfaction
3.Service efficiency: the warranty period or outside the warranty period, such as equipment failure, the supply side after receiving notice, maintenance personnel can reach the scene within 24 hours and start maintenance. Service principle: the product warranty period is twelve months, during the warranty period, the supplier will repair and replace free of charge the parts damaged due to quality reasons, damage to the parts outside the warranty period, the parts provided are only charged at cost, damage to the equipment caused by human factors on the demand side, the supply side repair or provide parts are reasonably priced.
Outside the warranty period, our technical personnel return to investigate the use of the user no less than three times a year.

Parts Ordering

1. Quotation of advantageous parts

2. Provide fast logistics services

3. Personnel remote technical exchange and factory replacement service

Electronic ruler

Screw

Screw

Screw

Platen heater

Platen heater

Wiper ring

Wiper ring

Wiper ring

More

Optional Function

KEBA computer

KEBA computer

1. Brand of parts designated by the customer, such as calculator, etc

2. Special action functions, such as ejection during mold opening, etc

3. Mechanical structure requirements, such as increasing mold opening stroke, increasing firing speed, etc

Peripheral Equipment

1. Meet the production needs of customers

2. Serve customers with our expertise

Manipulator

Drying machine

Crusher

Grinder

Color mixer

Water cooler

Mold Temperature Controller

More

Sales Office